A common issue is not seeing the latest messages or threads during a Teams call. You may need to reboot Teams manually to force a refresh.
Solution 1: Find the Microsoft Teams icon on our taskbar, then right click and chose Quit. This forces the Teams app to restart, and you should be able to view your messages again.
Solution 2: Try connecting via the Teams web app instead of using the desktop app. Alternatively logging out and back into your account on the Teams app may also help. You do this by locating your profile image and clicking 'sign out'.
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