TABLE OF CONTENTS
- Clear jams from Tray 1
- Clear jams from Tray 2 or an optional 500-sheet tray
- Clear jams from the top cover
- Clear jams from the rear door and the fuser area
- Clear jams from the duplexer
Clear jams from Tray 1
NOTE:To see an animation of this procedure go to this Web site: www.hp.com/go/ljp3010-tray1-jams.
- Slowly pull the jammed paper or other print media out of the product. If part of the paper has already been pulled into the product, see Clear jams from the top cover.Figure : Tray 1 jam
- Press the OK button to clear the message.Figure : OK button
Clear jams from Tray 2 or an optional 500-sheet tray
NOTE:To see an animation of this procedure go to this Web site: www.hp.com/go/ljp3010-tray2-jams.
- Remove the tray from the product.Figure : Remove the tray
- Remove any damaged paper from the tray, and then reinsert the tray.Figure : Remove jammed paper
- Press the top-cover-release button, and open the top cover.Figure : Top cover
- Remove the print cartridge.Figure : Print cartridge
- Remove any jammed paper.Figure : Remove jammed paper
- Reinsert the print cartridge.Figure : Print cartridge
- Close the top cover.Figure : Top cover
Clear jams from the top cover
NOTE:To see an animation of this procedure go to this Web site: www.hp.com/go/ljp3010-jams-top.
- Press the top-cover-release button, and open the top cover.Figure : Top cover
- Remove the print cartridge.Figure : Print cartridge
- Remove any jammed paper.Figure : Remove jammed paper
- Reinsert the print cartridge.Figure : Print cartridge
- Close the top cover.Figure : Top cover
Clear jams from the rear door and the fuser area
NOTE:To see an animation of this procedure go to this Web site: www.hp.com/go/ljp3010-jams-rear.
- Open the rear door, and push down so it is fully opened to a 90° angle.
NOTE:
The rear door has two positions. It opens to a 45° angle for the rear output bin and to a 90° angle for clearing jams.Figure : Rear door - Remove any jammed paper.Figure : Remove jammed paper
- Press the top-cover-release button, and open the top cover.Figure : Top cover
- Close the rear door.Figure : Rear door
- Remove the print cartridge.Figure : Print cartridge
- Remove any jammed paper.Figure : Remove jammed paper
- Reinsert the print cartridge.Figure : Print cartridge
- Close the top cover.Figure : Top cover
Clear jams from the duplexer
NOTE:To see an animation of this procedure go to this Web site: www.hp.com/go/ljp3010-jams-duplexer.
- Remove Tray 2 completely from the product.Figure : Tray 2
- Push the green button to release the duplex pan.Figure : Duplex-pan release
- Remove any jammed paper.Figure : Remove jammed paper
- Close the duplex pan.Figure : Duplex pan
- Reinsert Tray 2.Figure : Tray 2
- Open the rear door, and push down so it is fully opened to a 90° angle.
NOTE:
The rear door has two positions. It opens to a 45° angle for the rear output bin and to a 90° angle for clearing jams.Figure : Rear door - Remove any jammed paper.Figure : Remove jammed paper
- Press the top-cover-release button, and open the top cover.Figure : Top cover
- Close the rear door.Figure : Rear door
- Remove the print cartridge.Figure : Print cartridge
- Remove any jammed paper.Figure : Remove jammed paper
- Reinsert the print cartridge.Figure : Print cartridge
- Close the top cover.Figure : Top cover
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